Lost your files? We’re here to help!
It happens — new laptop, expired link, deleted folder.
Simply enter the email address you used at checkout and we’ll send your purchase receipts and download links straight to your inbox.
If it doesn’t arrive within a few minutes, please check your spam and promotions folders. If it’s still missing, the address may be different from the one you ordered with — contact us and we’ll track it down.
Orders from before mid-2023 aren’t in this system, so this form won’t find them. Contact us and we’ll track them down for you.